A member of your bank’s support team would like to access your computer remotely to check your online banking. What do you do?

A member of your bank’s support team would like to access your computer remotely to check your online banking. What do you do?

Korrekt I allow access if I can see what’s on the screen.
I allow access for just a few minutes.
Korrekt I do not grant remote access and terminate the contact.

Banks never ask for remote access to your device. Fraudsters can take control of your online banking using programmes such as AnyDesk or TeamViewer. End this type of call immediately and contact your bank via the official channels to report the incident. 

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